OptiGuard Nexus

Terms of Service

Last updated: September 2024

1. Acceptance of Terms

By accessing or using the OptiGuard Nexus platform and related services provided by OptiGuard Nexus ("Company," "we," "our," or "us"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

2. Description of Services

OptiGuard Nexus is a gated analytics platform that provides:

  • Resource risk mapping and analysis
  • Integration with existing ERP and collaboration systems
  • Real-time project monitoring and insights
  • Budget-neutral adjustment scenario planning
  • Machine learning-powered analytics and reporting

3. Account Registration and Access

3.1 Account Creation

To access our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Authorized Users

You may designate authorized users within your organization to access the platform. You are responsible for all activities that occur under your account.

3.3 Account Security

You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the services or servers
  • Reverse engineer, decompile, or disassemble our software
  • Share your account credentials with unauthorized parties
  • Use the services to compete with or harm our business

5. Data and Privacy

5.1 Customer Data

You retain ownership of all data you provide to our platform. We process your data solely to provide our services as described in our Privacy Policy.

5.2 Data Security

We implement appropriate technical and organizational measures to protect your data, but cannot guarantee absolute security.

5.3 Data Backup and Recovery

While we maintain regular backups, you are responsible for maintaining your own backup copies of critical data.

6. Subscription and Payment

6.1 Subscription Plans

Our services are provided on a subscription basis. Pricing and plan details are available upon request and may vary based on your specific requirements.

6.2 Payment Terms

Subscription fees are due in advance and are non-refundable except as expressly provided in these Terms.

6.3 Price Changes

We may change our pricing with 30 days' written notice. Price changes will not affect your current subscription term.

7. Intellectual Property

7.1 Our Rights

The OptiGuard Nexus platform, including all software, algorithms, and documentation, is our proprietary property and is protected by intellectual property laws.

7.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to use our services during your subscription term.

7.3 Feedback

Any feedback or suggestions you provide regarding our services may be used by us without restriction or compensation.

8. Service Availability

8.1 Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access to our platform.

8.2 Maintenance

We may perform scheduled maintenance that temporarily affects service availability. We will provide reasonable notice of planned maintenance.

8.3 Support

Support services are provided according to your subscription plan and our support policies.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your subscription at any time with written notice. Termination will be effective at the end of your current billing period.

11.2 Termination by Us

We may terminate your access immediately if you violate these Terms or fail to pay subscription fees.

11.3 Effect of Termination

Upon termination, your access to the platform will cease, and we may delete your data after a reasonable retention period.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes, and continued use of our services constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms, please contact us:

Email: info@raydiumentary.com

Phone: +447392648507

Address: 49 Thistledown Drive, Crewkerne TA18 6LZ, UK