Last updated: September 2024
By accessing or using the OptiGuard Nexus platform and related services provided by OptiGuard Nexus ("Company," "we," "our," or "us"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.
OptiGuard Nexus is a gated analytics platform that provides:
To access our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.
You may designate authorized users within your organization to access the platform. You are responsible for all activities that occur under your account.
You must immediately notify us of any unauthorized use of your account or any other breach of security.
You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:
You retain ownership of all data you provide to our platform. We process your data solely to provide our services as described in our Privacy Policy.
We implement appropriate technical and organizational measures to protect your data, but cannot guarantee absolute security.
While we maintain regular backups, you are responsible for maintaining your own backup copies of critical data.
Our services are provided on a subscription basis. Pricing and plan details are available upon request and may vary based on your specific requirements.
Subscription fees are due in advance and are non-refundable except as expressly provided in these Terms.
We may change our pricing with 30 days' written notice. Price changes will not affect your current subscription term.
The OptiGuard Nexus platform, including all software, algorithms, and documentation, is our proprietary property and is protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to use our services during your subscription term.
Any feedback or suggestions you provide regarding our services may be used by us without restriction or compensation.
We strive to maintain high service availability but do not guarantee uninterrupted access to our platform.
We may perform scheduled maintenance that temporarily affects service availability. We will provide reasonable notice of planned maintenance.
Support services are provided according to your subscription plan and our support policies.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
You may terminate your subscription at any time with written notice. Termination will be effective at the end of your current billing period.
We may terminate your access immediately if you violate these Terms or fail to pay subscription fees.
Upon termination, your access to the platform will cease, and we may delete your data after a reasonable retention period.
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may modify these Terms at any time. We will notify you of material changes, and continued use of our services constitutes acceptance of the modified Terms.
For questions about these Terms, please contact us:
Email: info@raydiumentary.com
Phone: +447392648507
Address: 49 Thistledown Drive, Crewkerne TA18 6LZ, UK